Tech Prescient Automates Access for 150+ Apps, Cuts Onboarding Time by 85% with RBAC.
By deploying an RBAC platform powered by Okta, a global communications enterprise reduced onboarding time from 2–3 days to > 30 minutes, eliminated 400+ manual tickets/ month, & achieved compliance across 150+ applications.
400+ tickets/month eliminated
400+ tickets/month eliminated
Onboarding in 30 mins
Onboarding in 30 mins
150+ apps automated
150+ apps automated
Key IAM Challenges
Faced
As the enterprise scaled, managing secure access across multiple apps became critical. Without a centralized role-based control, security & compliance gaps emerged. Manual processes strained IT teams and increased risks of privilege creep and audit failures.
Unclear Role Ownership
Without clear role ownership, access grew unchecked, causing overlapped permissions, orphaned accounts, and no visibility regarding access, compromising security & compliance.
Manual User Lifecycle Gaps
Managing 10K+ users manually led to fragmented onboarding, outdated access, delayed off-boarding, and security gaps, fuelling privilege creep and audit failures.
Decentralised Access Across Apps
Access spanned 150+ SaaS, on-prem, and custom apps creating fragmented controls, inconsistent user experience, and high admin load from manual processes.
Compliance & Audit Challenges
Lack of access reviews, traceable logs, and least privilege control led to audit gaps, poor visibility, and governance issues that hindered scalability.
License Waste
Inactive or departed users continued consuming various software licenses due to limited visibility, resulting in substantial cost leakage.
Outdated Access for Departed Users:
Lack of real-time deprovisioning left former employees with lingering access to critical systems, increasing the risk of data leaks and insider threats.
What made Tech Prescient the right fit?
Faced with increasing access complexity, the enterprise selected Tech Prescient for its proven ability to deliver scalable and secure identity governance solutions. Unlike traditional access tools, Tech Prescient offered a cloud-native RBAC-as-a-Service platform integrated with Okta and AWS, enabling full automation and real-time compliance.
Tech Prescient Delivers Scalable Identity Governance
Cloud-Native and Scalable Architecture: Tech Prescient integrated Identity Confluence (the identity governance software) with Workday to automate joiner-mover-leaver processes. New employee records triggered instant provisioning, while role changes and exits prompted real-time updates or revocations, thus eliminating manual errors and access delays.
Deep Integration with Okta: The platform seamlessly integrated with Okta to automate identity lifecycle events such as onboarding, role changes, and offboarding—triggering real-time provisioning workflows based on user events.
RBAC Admin Console for Role Management: A user-friendly, web-based admin console allowed role and application owners to define business roles, manage policies, assign approvers, and track access assignments—all from a single interface.
Automated Provisioning and Deprovisioning: Using event-driven workflows and REST APIs, the RBAC engine automated access provisioning and revocation across more than 150 applications, reducing manual workload and ensuring timely access control.
Complete Audit and Compliance Visibility: All access actions were logged and monitored, providing auditors with read-only views and instant reporting capabilities to meet compliance requirements effortlessly
Modular and Pluggable Framework: The system supported easy onboarding of new applications through configuration files and APIs—without requiring major development changes.
Well-Defined User Roles and Personas: Clearly structured roles—Admin, Owner, Approver, Manager, and Auditor, ensured decentralized governance while maintaining security and compliance through structured workflows.
Solutions
Lightning-Fast Onboarding
Reduced onboarding time from days to under 30 minutes with automated role-based provisioning.
This also eliminated bottlenecks in access requests, improving overall employee experience.
Near-Zero Privilege Risk
Reduce untracked admin access from 15% to under 1% through centralized governance and real-time privilege enforcement.
The shift ensured tighter control over sensitive systems, significantly reducing insider threat exposure.
Results
The impact of Tech Prescient’s RBAC-as-a-Service solution was both immediate and transformative. By automating role-based provisioning and centralizing access governance, the organization achieved significant operational and security improvements
Onboarding time was reduced from 2–3 days to under 30 minutes, improving user experience and productivity
Over 400 manual access request tickets per month were eliminated through automation
Untracked admin access dropped from 15% to under 1%, enhancing privilege control
Access provisioning across 150+ applications was fully automated, ensuring consistency and reducing errors
Unauthorized access risks were minimized with real-time role revocation and least privilege enforcement
Audit and compliance readiness improved with real-time logs, automated quarterly reviews, and access certifications
IT overhead was significantly reduced, freeing up resources previously tied to manual provisioning and approvals
Results Summary
Impact Area | Before Implementation | After Implementation |
|---|---|---|
Onboarding Time | 2–3 days per employee | < 30 minutes |
JIRA Access Requests | Over 400 tickets processed monthly | < 5% |
Unused SaaS Licenses | 15% of users with untracked admin access | No unused licenses |
Provisioned Applications | 50 applications automated | Hours |
Regulatory Compliance | Challenging to track and ensure compliance | Minimal |
Next Step: Schedule Your Demo for Identity Confluence
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Customer success stories
Discover How Tech Prescient Moved 10k+ Users from Okta to Entra ID with Zero Downtime
