Overview

An Agentless Zero Trust Networking platform aims to unify connectivity and control from campus to cloud for IT and Security teams. The primary requirement was to enable users to utilize their SSO login credentials for accessing the applications.

Business Challenges

Business Needs

Identity Federation:

Implement SP initiated SSO for the users so they can use their org credentials for logging into the application.

Multi-tenancy:

Support multi-tenancy by securely isolating data of different customers.

Cost optimization:

Implement cost-effective identity solutions, which scales with usage, avoiding upfront infrastructure costs.

Challenges

Security:

Ensuring robust authentication and authorization mechanisms to protect customer data was a top priority. Also, they needed to restrict the network from where the application can be accessed.

User Experience:

Improving the user login experience to reduce friction and increase user satisfaction.

Scalability:

Solution needed to be highly scalable.

Solution Details

We decided to go ahead with Auth0 for implementing the solution.

Key Features of Solution

Single Sign-On (SSO)

Auth0's SSO capabilities allowed users to access applications with a single set of credentials, reducing login friction. We leveraged multi-tenant setup for configuring SP initiated SSO for each client.

Auth0 Actions

For restricting the application access from the corporate network we use Auth0 actions, it helps us to restrict the IPs from where the application can be accessed.

Custom Branding

With multi-tenant setup, we were able to customize the login page for each client. This further improved the user experience.

API Security

With Auth0’s SPA integrations we were able to secure the application APIs and have role based access control over them.

Scalability

Since Auth0 is a cloud based solution there was no need for handling anything on our own, auth0 by default took care of this for us.

Results and Impact

Improved Security

Auth0's robust security features enhanced protection against data breaches and unauthorized access.

Enhanced User Experience

Streamlined login processes led to higher user satisfaction, branding helped us to keep the look and feel of the application in line with the company’s theme.

Scalability

Auth0's cloud-based infrastructure allowed for effortless scaling as the user base grew.

Cost Efficiency

Auth0 eliminated the need for in-house identity management development, saving time and resources.

Technology Used

Conclusion

The implementation of Auth0 helped the company standardize identity and access management practices. It not only addressed their initial challenges but also positioned them for future growth and compliance. Auth0’s user-friendly features and robust security measures improved customer trust and satisfaction, contributing to the company’s overall success.